Grinder Bevel Gears

Name: Grinder Bevel Gears
Brand: ROK Coffee
SKU: grinder-bevel-gears
Price: 97000.00 IDR
Availability: OutOfStock

Rp 97.000,00 IDR

Engineered bevel gears for all versions of the ROK Grinder.

10 Year Warranty

No Electricity

Descripción

Engineered bevel gears for all versions of the ROK Grinder.

IN THE BOX

2 x bevel gears

SHIPPING & RETURNS

We deliver free of charge for orders over £50. We’ll despatch same day (not Sundays) for orders received before 2pm. Delivered to your door within 2-3 days.

We try to do the best for the planet and ship our products in plastic free packaging as much as possible.

For information on returns please check out our Return Policy.

NEED HELP

If you need any help with the product you can find information on our Help page

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Rok bevel gears always break!

This is a Rok espresso grinder yet when grinding for espresso these gears will invariably break. So frustrating. Have ordered and replaced several times now, and my new set are just impossible to fit properly without filing down the inner bore. Shoddy QC.. and guess what, you cannot order more spares for the next inevitable gear break because they have sold out. So disappointing.

Hi Richard, we're sorry to hear about these issues with the gears. We understand how frustrating this must be and appreciate your feedback. Our team are urgently looking into this as these acetal gears are designed for long life. We shall reach out to you directly on email when we have more information.

The gears shouldn't have broken

The gears shouldn't have broken

Hi Warren, we're sorry to hear about this issue with the gears. We encourage folk to get in touch with us if there are any issues. I note that you purchased a few gears as backup. We will arrange a full refund for this. Check your email for updates on this.

Does the job

Does the job. Easy(ish) to replace parts. Very happy.

The grinder is generally awesome however in what felt like the last 10 years I needed to change it

The grinder is generally awesome however in what felt like the last 10 years I needed to change it twice...should I get some in advance in case you terminate this product or god forbid close shop.

I love the ROK philosophy and have enjoyed your products. So many thanks for existing

Grinder gears breakage

My wife loved her grinder until today when it suddenly went CRACK! Grinder gears disintegrated. Grinder is supposed to be guaranteed 10 years. These gears need to be made of fiber reinforced plastic or better yet out of BRASS! Brass would last forever and make the grinder immortal.
Currently the gears appear to be unavailable. So now what? Buy a new one (not ROK)?
ROK people: PLEASE make a brass version for people that appreciate true longevity. It’s like you’ve gone 98% of the way, but the plastic gears are in my opinion a very bad choice of material that runs counter to your whole philosophy. Makes no sense not to use brass. Brass lasts forever.
Without brass gears these grinders will unfortunately all land in a landfill or be recycled for scrap shortly after ROK goes out of business…

Hi Steve, Thanks for taking the time to make these suggestions. I'll pass them on to the team. We are expecting new stock of the replacement gears shortly. We will be in touch directly on email about getting some gears to you so you can get your grinder up and running.

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Grinder Bevel Gears

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