Terms of service

GENERAL

Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions. By using the Services, you are agreeing to all of the Terms and Conditions.

Unless otherwise specified, the materials on this Web site are directed solely at consumers who access this Web site from the United Kingdom. Presso Ltd does not represent that any product referred to in the materials on this Web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and all parties submit to the non-exclusive jurisdiction of the English Courts.

Presso Ltd reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site. You should check this page regularly to take notice of any changes we may have made.

COPYRIGHT

All designs, text, graphics, videos and their selection and arrangement on this Web site are the copyright of Presso Ltd. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Presso Ltd’s prior written consent is strictly prohibited.

ACCEPTANCE OF ORDER

Presso Ltd reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase.

We will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract.

Details of the purchase, details from the card and the PIN are sent through to Secure Hosting. We identify the relevant card scheme (Visa, MasterCard etc.) and send the details through them to the bank or other institution that issued the card.

If the details can't be verified, the payment is normally declined and the shopper or payee is asked to use another type of payment.

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

PRICE INFORMATION

Presso Ltd has taken great care to ensure prices are accurate. Prices may change over time. All prices include VAT where appropriate.

TRADING NAME AND ADDRESS

Presso Limited is registered in England, No. 04403813. Registered office - 2 Scala Street, London, W1T 2HN, UK. VAT Registration No. GB 830 5831 41

PRIVACY POLICY

Our privacy policy which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

PROHIBITION

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

PRODUCT WARRANTY

ROK EspressoGC and ROK GrinderGC.

The conditions below describe the conditions and scope of our warranty.

The warranty does not affect your statutory rights or the obligations of your retailer and your contract with them.

We provide warranty cover for products subject to the following conditions:

We will rectify functional defects affecting the product which are clearly attributable to material and/or manufacturing faults, provided they are reported immediately after being identified, and within 10 years of the date of purchase.
Warranty provision will be free of charge and will take the form of provision of replacement parts for the user to self-fit.
A purchase receipt must be presented in each case showing the date of purchase which will be the start of the Warranty Period.
The Warranty Period for component parts fitted ends with the expiry of the warranty on the product as a whole.

The warranty will not extend to fragile items such as glass or cosmetic parts, and for components subject to wear and tear as part of their function (for example silicon O rings or grinder burrs) that require renewal at intervals, a charge for shipping and handling shall be made.

Warranty liability will not be triggered by minor variances from nominal features which are of no significance to the product's value or fitness for purpose, or damage caused by the chemical or electrochemical effects of water and generally by exceptional environmental conditions, inappropriate operating conditions, or the product having come into contact with unsuitable materials.

Likewise, no warranty liability will be accepted if the defects stem from transport damage for which we are not responsible, improper assembly of replacement parts, improper use, to also include where a product has been used in a non-domestic environment, poor maintenance or failure to observe operating, cleaning or assembly instructions.

We reserve the right to invalidate the warranty if our products are fitted with non-original spare parts, extras or accessories.

We may vary these terms and conditions from time to time provided that such changes do not materially affect the nature and quality of the warranty provided hereunder. Any such changes will be notified to you as soon as is reasonable practicable.

Any dispute or claim arising out of or in connection with this contract, its subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Presso Smartshot, Zero Jar, W1 filter and accessories.